Merchant Selling Credits FAQ's

How do I give the credits in my account to my customers?

You can give credits to customers in two ways:

Transfer Credit	When you Sign In to mig33, you can use the Transfer Credit function. You need to know your customer’s username and the amount of credit. You can use this option for any mig33 user. You must use this option to add credit for customers who use only the mig33 SMS Callback service, as they cannot redeem vouchers.
Vouchers	Vouchers do not require you to know a customer’s username. Vouchers are created by you, the merchant. Each voucher is a serial number code tied to a credit amount. You just give a customer the serial number code. To create a voucher, use the Voucher Management Tool and select Create Voucher.

How long does it take to create vouchers?

As soon as you create a voucher online, they are available for immediate use by your customers. All you need is sufficient credit in your account.

Login and go to Voucher Management to create your vouchers. Select how much value should be on each voucher. Select how many vouchers you want. Then select Create.

Once created, just give your customers the unique voucher numbers and ask them to login to their account, visit My Account, and select Recharge to Redeem a Voucher.

What is Quick Create?

Quick Create lets you create a customer account quickly and easily. Some users do not have mig33 compatible phones but still want to use the mig33 SMS Callback service for cheap phone calls. All you need to do is create a mig33 username and enter in the customer’s mobile number in international format. The customer will receive an SMS with their password and instructions on how to use SMS Call Back.

How do I get mig33 to advertise me?

You will need to register as a merchant and send money to mig33 first. Please go to the Merchant Center for instructions to transfer money to mig33. Once the funds have been received, we will promote you on our service.

You will need to send us the following details to merchant@mig33.com. Be sure to note that you are requesting us to start advertising you in the subject line of the email:

1. How will customers contact you? You can choose email address or phone number or both.
2. What is your contact name? You may use your mig33 username, a business name or your full name.
3. Which city are you in? This is to help match customers in the same location to buy from you.

Once you send these details we will list you as a merchant in your country advertising in the mig33 client and on the site, a significant benefit to your business.

What happens if I can't sell the credits?

We have not had any mechants who could not sell credits. If you are worried, you may like to try our new Starter Pack. You can purchase a small number of credits to try out mig33 merchant program while receiving a 10% discount.

How can I sell more mig33 credits?

Please see our Sales Kit. If you have more ideas on how we can help, please feel free to send your ideas to us at merchant@mig33.com.

What taxation rule do I need to follow?

Many merchants accept cash for mig33 credits. When you sell mig33 prepaid credits, it is your responsibility to comply with your country's rule on business and taxation. If you are unsure of these laws, please check with the appropriate authorities in your country.